Darryl has spent his career building software – as a Developer, Architect, Product Manager and in many management and executive roles. He’s worked at everything from a two-person startup to the largest technology companies in the world (and everything in between). You can find his latest musings on his blog site: www.de-engineering.blog
The next logical question for a development organization to ask is “How do we know whether we are doing a good job of each stage”. The answer is easy, although the work to answer it is hard. In fact, let me simplify the question to ask, “How do we know whether we are doing a good job Stages 1 and 2 (i.e., Understanding the Customer)?”. The answer has to do with how frequently you are interacting with real Customers.